The Management of Jos Electricity Distribution Plc has announced the introduction of e-billing system, designed to enhance customers satisfaction.
Starting November 1st, 2024 the company will be transisting from paper bills to e-bills as customers in Plateau State are expected to receive their monthly energy consumption bills conveniently via SMS.
Some benefits of E-Billing according to the Head, Corporate Communications, Dr Friday Adakole Elijah included but not limited to are time-saving as there will be no more waiting for paper bills, Efficient delivery as bills will be delivered directly to customers mobile phone, Enhanced accuracy of digital records for easy tracking as well as reduction of paper waste amongst others.
This innovative solution will ensures timely and secure bill delivery, empowering customers to manage their energy consumption effortlessly.
This will also end the incessant allegations from some of our customers denying the delivery of their monthly consumed energy to them by our marketers.
The Management of the company therefore thanks and appreciate customers for their patience and understanding urging them to embracing the new innovation for the common good of all as customers satisfaction remains the cardinal focus of the company.
