A broad spectrum of electricity customers in Benue State has commended Jos Electricity Distribution Plc for delivering consistent, stable, and reliable services in the region.
The accolades were expressed during a radio interactive program on Brothers FM, heralding the launch of a customer consultative forum in Gboko, the traditional capital of the Tiv nation.
According to statement by Dr Friday Adakole Elijah, Head, Corporate Communications noted that His Royal Highness, Engr Ikpa Ahua, representing the paramount ruler of Gboko, led the commendations.
He praised the company’s significant improvement in electricity supply over the past few months, noting its positive impact on local businesses.
Engr Ahua also appreciated the company’s metering policy, which has increased access to prepaid meters for customers.
However, he lamented the frequent cases of vandalism of electricity installations and pledged to intensify efforts to safeguard these facilities.
Other dignitaries, including Prince Makir Zakpe, Kindred head of Gboko South, Zaki Amachi Terkimbi, and Zaki Linus, also commended the company’s efficient service.
In his opening remarks, Pastor Emma Ameh who represented the Managing Director, Engr Abdu Bello Mohammed, urged customers to settle their energy bills promptly, given the improvements in service delivery.
He emphasized the need for customers to fulfill their obligations to enable the company to continue meeting its energy delivery mandate.
Presentations by Lucky Akpobi, Head of Customer Complaints and Relationship Management, and Comrade Ojochide Matthew Agbata, Regional Manager of Makurdi, highlighted the benefits of prepaid meters in resolving billing disputes.
Dr. Friday Adakole Elijah, Head, Corporate Communications, emphasized the importance of vigilance in combating energy theft and vandalism, urging customers to report suspicious activities to the company or law enforcement agencies.”
